How To Cancel Your Account On Ourtime.com & Delete Your Free Profile
Posted on February 16, 2017 | By Dating Critic | 66 responses
If you're looking for information on how to cancel your paid membership or delete your free profile from Ourtime.com then you're in the right place. We have compiled a quick tutorial, step by step showing you how to do all of it. Just follow the directions below and you can delete your free or paid account from Our Time, it also shows you how to turn off automatic recurring charges so you're not billed every month. We also show you how to contact their customer support staff including by email, their service phone number and even their physical address.
How To Delete Your Free Or Paid Account On Ourtime.com
- Login to Ourtime.com
- Click on your Settings located at the top right section of your screen.
- Then you need to click on "My Account" from the drop down menu.
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Look for the words "Account Status" and then click the "View Account Status" link.
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Then you need to click on "More Account Status Changes" link.
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Then cick on "Remove My Profile".
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Answer the question and then confirm your cancellation.
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Your free account / profile page has been deleted from Ourtime.com.
How To Turn Off Automatic Renewal / Recurring Billing
- Login to Ourtime.com
- Click on your Settings located at the top right section of your screen.
- Then you need to click on "My Account" from the drop down menu.
-
Look for the words "Account Status" and then click the "View Account Status" link.
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Then you need to click on "More Account Status Changes" link.
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Then cick on "Remove Automatic Renewal".
How To Contact Ourtime Customer Support
- Email them at Peoplemedia.custhelp.com/app/ask. Send them mail to: People Media, P.O. Box 12627, Dallas, TX 75225 . You call their customer service for tech support and cancellation requests at 1-866-727-8920.
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Thanks but unfortunately this does not work for me. I click settings it takes me to a screen where I have to type in password before I can do anything else. I type in password takes me to the settings menu. I go down to Account Status – view account status clicky that, shows me I have a Free account but no other links are available for me to click. Only Upgrade now. It won't let me delete anything.
Any suggestions or any possible clue why? I'm doing all this from the app on my phone.
Thanks for your time.
You can't do this on the cell phone. Use your computer. The status change appears there.
Thank you,Lucy!!
Please cancell my account, can not access to any views, thanks
True the information step by step as they are saying its not available to my account, iys so frustrated
Please cancel my membership asap due to cost I'm not able to continue and have found someone very special to me thank you
CANCEL MY free membership. NOW!!!!!!!!!!!!! IT WILL NOT LET ME.
I want to cancel not for me.
Contact Ourtime to cancel your account at 1-866-727-8920. .
The e-mail does not work,neither does the phone number!!
I would like to join but some of my previous info on here is stopping me. The message says this email already exists. I would like you to remove everything so I can start over. My name is penny Garrett.
I've been trying all day to delete my acct and auto renewal on ourtime.com and all I get is the original sire page but nothing that lets me delete my acct and auto renewal
What can I do??? tried everything
Ann Reed
[email protected]
It is impossible for me to cancel my suscription. Please do it for me asap. My email is [email protected]
Alain Villeneuve , attorney-at-law.
Caontact Ourtime.com support staff.
This site is a joke. They change your password after paying for the subscription and then expect you to pay to change it. They also charged my bank account extra funds than what I agreed to.
Let's take them to court. I know the fellow that is regarded as the number 1 lawyer in the US… his wife is a friend of mine. They just got married. Stacey Walker. We must talk!! Its court time!
Tell your lawyer friend to visit Dating Critic, lots of info here on all the dating scams online.
Delete my account: [email protected]
I am trying to cancel my membership as it is too expensive. I am a pensioner the payment made to you from my PayPal account was more than expected and will leave me in financial difficulty. I have informed my bank to change my account details and not to make the payment if it has not already been sent. I have tried to contact you by phone and on line but no success. Please remove my profile.
The site is a disaster, my fav's aren't saved. They show me women well out of my search area and not those of my requirements I listed on my profile. You cannot even find a contact number on the main site! Then there are the picks they choose for me that have no photos! I am also getting flirts from the USA. What makes them think I would want to date some one that is really geographically undesirable? Glad I only chose a month subscription, I am still going to ask for my money back.
Too boot they charged my credit card the montly fee then another seperate charge of $5 of which I have no idea what that is for.
Also there is no indication up front that charges are in US funds!
My advice stay away and do not subscribe. I have tried several dating sights and they are all pretty much a joke.
Please delete my account. Ive tried numerous times and nothing. I will not be charged anymore as of today 9-9-2017.
you need to cancel your awn account, follow the instructions please.
Please cancel my account immediately [email protected]
YOU need to cancel youtr own account. We don’t work for Ourtime.com!
Please cancel membership immediately
This is not for me
I am unable to even get to the settings as it does not appear on the top right hand corner of my screen. Everytime I try to log into help or anything associated with this site, the online page comes up. There is no UK phone number for contact or email address even though this site is advertised on UK television.
Ourtime is part of match.come. to cancel subs ring match on 08700420493.
Our Time is horrible! I too have been trying to cancel my subscription for days. I will try on a computer now that I’ve read what’s above, but I signed up on my phone, I should be able to cancel by phone!! Do not use or sell my email address!
You need to cancel your own account follow the instructions in the tutorial.
I'm a paid membership and My account settings is not working.. how do I get it back on
delete my pacont
What a fraud. I cancelled subscription this week and suddenly I have over 170 views in one day. I didn't have that many in a whole year. Suddenly have flirts. I set age parameters that were not followed.
This was a waste of my time and money. Do not recommend to anyone.
want to get off your site as not able to log onto it wtf
I've been on this site now for 24 hours..I paid what I thought was for six month.. at 30% discount 13pounds !!!! oh it did say …six month 13 pounds!!!!!! well thats how I read it anyway but it was the cheapest….so I went for it, I reckon we all got sucked in to that one.. I ended up paying over 80 odd quid by card…then on top of that my computer alarm was going bananas… I'd been hacked.. plus I got 13 virus.. plus 90% of the women were from the e.u.hundreds of miles away if not a thousand in some cases.. so I thought I'll nip this site right into touch right now.. what a con..misleading.. moneymaking nobodys…these sort of people spoil it for others who are genuinely out there looking for love..now I've another problem,, I have tried all the links and followed everything to close my account but it will not give that access to settings in order to proceed…I'll get there somehow but in the meantime please do not go anywhere near this site.. do not use my e/mail address.
I was unable to see the different options presented on my cellphone. I called the toll free number and learned: In order to cancel or change anything on tour account pafe,you need to be in a computer.
I also learned they will not refund you for days unused. In fact,they wouldn't allow me to speak with a supervisor and they hung up on me !! ( In my case 54 days.)
I want to delete my account and all the information but does not give me the option to delete this account I want it terminated
I have a good friend I work with and he has handled these fraud accounts many times. I would my account immedialy removed and am advising you that you have no legal access to my bank account. This will be monitored and is expected to be taken care of immediately. Ann stewart [email protected]
I haven't seen anyone mention the one thing that drives me nuts! After paying around $90 for 6 months (gag!) when I first joined, I realized I just needed to wait for the $5.25 a month to roll around! However, OT wants to stick an "Upgrade Fee" of about $5 on any plan you choose whether you are "upgrading" or not!!! There is no reason for it because I'm not upgrading! It's just a little "money maker" for Our Time that they slip on every membership! And the first thing I do when I do renew is to cancel the "auto-renewal!" BTW, they don't pay any attention to your wishes for your matches' age, weight, race, height, body size children, location, etc. etc. etc.! They need to use a more detailed list for your searches but they only use about 2 or 3 criteria! Unless they use more detailed criteria, you will continue to get lousy matches! I live in VA! I'm not going out with anyone in NC, MD, NJ, PA or IRAN!!!
Follow this link, I have just deleted my account.
Regards Dave
https://www.ourtime.co.uk/faq/?aboid=482604335&date=1515067272&utype=NS&plateform=SPARKLE&h=71abda5544f5b25c02754aff16251d91b46578d76eaf4b0d87fbf08fb66857a7&clientId=WAD.OUR.UK#!/home/how-do-i-delete-my-profile
go to your bank and get a new debit or credit card. leave them scammers alone!
I am trying to cancel my subscription to our time, I no longer wish to subscribe, my automatic subscription will be due shortly I do not wish to renew. I use an IPad not a computer
I found this site user UNFRIENDLY…..If you know its for 50+…….make the type BOLDER and the pictures LARGER without all the "GOOBBLY GOK" ads surrounding the main page! POF is much easier to navigate. The ONLY reason I tried this site is I "thought" it would be better for my age group.
Responses welcome.
I will be calling on Monday to get my money back because there was an additional charge that has gone thru my bank.
FRUSTRATED!
[email protected]
I want close my profile i not
Getting the respond i want..
go to your bank and issue a new card so that can't take your money. No money to them, no account.
What a joke! Spent 2 hours creating profile because it was advertised as FREE – then, I got a message in my inbox and guess what – yep, have to pay to read your messages! Deleted my profile and now trying to cancel my 2 hour subscription – total rip off – what a shame!! Of course, you call the 800 # and you sit on hold forever!! Go figure!
Thanks, you made it easy.
Want asian dating service deleted
YOU MUST FOLLOW THE INSTRUCTIONS AND CANCEL YOUR OWM ACCOUNT.
please cancel my accont
please cancel my account. when I log in to " ourtime.com" I just get another load of unwanted mug shots. I just want to cancel my account and automatic renewal.
Dear
I dont want live more your part of your service.this is fake site.pls stop notification
& delete all no need
Please cancel and delete my profile, just want to cancel and return my credit back to my credit card. Thank you. Amanda.
Follow the directions to cancel your own membership
go to your band and issue a new card, credit or debit. Have your numbers changed.
Dating Critic –
your instructions worked. I do not understand people who do not realize that –
1. You do not work for Ourtime.com, Match.com or any other "dating" website.
2. You must use a computer to cancel ( going to dating website, logging in and following your instuctions ), not a cell phone nor an installed cell phone app
3. Never use bank info to pay for any online dating service, use Paypal backed by a credit card and not backed by your personal bank account
4. Always search online reviews of all dating sites before even thinking of joining, you'll find that most, if not all, are horrible in both the games they play ( boosting, winks, smiles, sending gifts) a additonal cost.
5. If you are going to join to try it out, do it for one month rate ( all dating sites auto renew ) and then immediately cancel, this way you can have a proifile for one month and not worry about it auto renewing at the end of the renewal period, you can keep adding month to month this way without the minmm 6 month to 1 year commitment, or temprarory put your account on hold ( hide, deactivate ) this way ( up to 2 years on some sites )
6. Alway put a disclaimer notice in your profile that states no one can copy or use your photos on other websites ( Google for standard boilerplate copyright photo language )
7. All sites have their fake profile scammers. Tips offs are 1 photo where age and photo do not match, people contacting you way our of your search area / where you live. Photos with emails or phone numbers for texting on the profile ( and profile is never completed ). People who wink ,like, heart, favorite you but they profile has no photo.
8. Always use a hotmail account with an alais for your dating site emails, NEVER use a good email accout like gmail, or your ISP email account. Hotmail and Yahoo email accounts are junk and have poor security, so if they get hacked, no big deal, delete and get another one. I have 2 hotmails, both are for wesites that require some sort of verification, the first has been compromised ( getting a ton of spam on thier ), the second for my dating site, not yet. But I can easily get another, redirect the emails that I do want by updating the accounts that send me emails and delete the compromised account.
9. Read the instructions and read the site reviews, it only takes a few minutes and will save you a ton of grief.
Happy Hunting
Maximus
Great info thanks for posting this comment.
It really a nice and useful piece of info. I am glad that you shared this useful information with us. Please keep us informed like this. Thanks for sharing.
i cannot addcess the saite to which tou refer, just to het started, let alone take the net step
if nothing else this would certainly an unxellin pt and one to whom i will others about
Sounds to me like it is going to be easier to cancel my checking account than this site. If they can't get any money they will cancel me. That's my plan.
How do I delete myself off OurTime dating sites I'm sick of getting emails from them. I'm not interested
I have only joined this site a couple of hours ago. Do you know will they give me back my money if I delete my account?
One big scam, use a computer to cancel or delete , contact credit or debit co to stop payment, do not answer any of there emails.
I have tried to disconnect from ourtime dating site. they will not respond. this is a scam.
You must have an Ourtime account to reach out right matches. You can Delete ourtime.com account for several reasons. The process of canceling your account depends on whether you have a free or paid account. If you have a paid account, your account will be canceled if you do not pay for the membership.
I wish to cancel my account for our time dating site, firstly its a disgrace that we have to pay to see p0tentional dates. 2years ago i was with match.com and i found out the guy was using a false name and details, on top of that he scammed me out of thousands of pounds,I notified the police and fraud squad,obviously i did nt get my money back anhe has not been caught, i m a pensioner an a widow, not rich but dont see why we should pay, these sights are making a fortune from us innocent victims!!!!!!!!!!?!