How To Cancel Your Eharmony.com Account & Delete Your Profile
Posted on January 19, 2017 | By Dating Critic | 1 response
This tutorial series explains how to delete your free or you're paid membership to eHarmony. We also have included a tutorial and how to turn off automatic recurring charges to your credit card from your monthly subscription to eHarmony. And lastly we have also listed all the contact customer support phone numbers, email addresses and brick-and-mortar addresses for the EHarmony customer service for the United States, United Kingdom, Australia, Canada and Singapore. Please follow the tutorials below.
How To Delete Your Free Or Paid Account On Eharmony.com
- You need to login to Eharmony.com.
- Then click on "Account Settings".
- Then click on "Billing".
- Then scroll down the page and click on the orange button that says "Close Account".
- A pop up will show up asking you "Are sure you want to do this?
- Next click "Yes Close My Account".
How To Turn Off Automatic Renewal / Recurring Billing
- You need to login to Eharmony.com.
- Click on your profile photo.
- Then click on "Account Settings".
- Then you need to click the "Cancel My Subscription" at the bottom of that page.
- Then just go through the confirmation page.
- This will stop monthly automatic billing.
How To Contact Customer Support For UK, USA, Canada, Australia And Singapore
- For people in the USA: Email them at Help-singles.eharmony.com/app/ask. Send them mail to: P.O. Box 241810, Los Angeles, CA 90024 USA. Call their support staff at 1- 844-544-3173.
- Singapore: For people in Singapore: [email protected]
- For people in the Australia: call 1-800 623 801 to reach support by phone. To contact them by email: help-singles.eharmony.com.au/app/ask and you can also reach their support by online chat here. Their hours of operation are as follows for Australian EHarmony support: 7am and 8pm AEST and Saturdays between 9am and 3pm AEST.
- For people in Canada: Reach customer support for Canadians by clicking this link:Help-singles.eharmony.ca/app/ask
- For people in the UK: Call customer care at 0800 028 0308. You can email them at Help-singles.eharmony.co.uk/app/ask. Their mobile friendly number is 020 3139 9050 Contact support by online chat. The support hours are as follows: Monday–Friday, 10:30 a.m. to 7:30 p.m. and Saturday, 9:00 a.m. to 6:00 p.m.
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Just to clarify, canceling your subscription will only turn off the auto-renewal when it comes time to renew the overall subscription. If you cancel in the middle of your agreed upon time frame, the recurring billing will still continue until the entire term has been paid.